Terms of Service
This website is operated by Velvetyko, and throughout the site the terms “we”, “us” and “our” refer to Velvetyko. Velvetyko offers this website (including all information, tools, and services) to you, the user, conditioned upon your acceptance of these Terms of Service. By visiting our site and/or purchasing our products, you engage in our “Service” and agree to be bound by these Terms (sometimes called “Terms”, “Terms of Service”, or “Terms and Conditions”), including any additional terms, policies, and notices referenced herein or available by hyperlink. These Terms apply to all users of the site, including visitors, customers, merchants, vendors, and any contributors of content.
These Terms are mandatory and govern your use of the Velvetyko site and services. If you do not agree to all of the terms and conditions, you must not access the website or use any services. Acceptance of these Terms is indicated by continuing to use the site or making a purchase.
Every online apparel retailer in India is required to have a Terms of Service, Privacy Policy, shipping policy, and returns policy in compliance with applicable laws. Velvetyko adheres to these requirements.
New Features: Any new features or tools added to the Velvetyko store (for example, a new payment method or service) will also be subject to these Terms.
Updates: We may update, change or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to review this page periodically. Your continued use of or access to the site after any changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 - Online Store Terms
Age and Consent: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you are a minor, you confirm that you have obtained your parent’s or legal guardian’s permission to use this site.
Lawful Use: You may not use our products or website for any illegal or unauthorized purpose. You agree not to violate any laws (including copyright, intellectual property, or export laws) in your jurisdiction in using the Service.
No Malware: You must not transmit any malicious code, worms, viruses, or other harmful software to or through our site.
Termination for Violation: Any breach or violation of these Terms (for example, illegal use or submission of prohibited content) may result in immediate termination of your access to our Services and termination of your account.
Section 2 - General Conditions
Right to Refuse Service: We reserve the right to refuse service to anyone, for any reason, at any time. You understand that we may decline or cancel orders or change the terms of your access without prior notice.
Information Transmission: In using our site, some data (apart from payment card details) may be transmitted across networks. You understand that this data could be transferred unencrypted and might involve (a) transmission over various networks; and (b) adaptation to meet technical requirements of connecting networks or devices. Note: Your credit card information is always encrypted during transfer and is never exposed on public networks.
Intellectual Property: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service or content without express written permission from us. This includes any intellectual property (text, images, logos, etc.) available on the site.
Headings: Headings in this agreement are for convenience only and will not limit or otherwise affect these Terms.
Section 3 - Accuracy, Completeness, and Timeliness of Information
Information Accuracy: We do our best to provide accurate information, but Velvetyko is not responsible if information on the site is inaccurate, incomplete or outdated. All material on this site is for general informational purposes only and should not be the sole basis for decisions. You should consult primary sources or other up-to-date information before relying on anything on this site; any reliance on site material is at your own risk.
No Guarantees: Product descriptions, pricing, promotions, shipping charges, and other site information may contain errors. We make no guarantees about their accuracy. For example, if an item is shown as available but actually sold out, or if a price is misentered, we reserve the right to correct such errors.
Historical Content: The site may include historical information (e.g., past products, pricing). This information is provided for reference and may not reflect the current state of our products or policies.
Updates: We may modify the contents of the site at any time, but we have no obligation to update all material. You agree that it is your responsibility to keep track of any changes.
Section 4 - Modifications to the Service and Prices
Price Changes: Velvetyko reserves the right to change prices of products at any time without notice.
Service Changes: We may modify or discontinue our Service (or any part of it) at any time without notice.
No Liability for Changes: We will not be liable to you or any third party if we modify, suspend, or discontinue the Service, or change prices of products.
Section 5 - Products or Services (if applicable)
Product Range: Velvetyko offers baby and kids clothing made from organic cotton, soft muslin, and bamboo fabrics. These materials are chosen for their softness and sustainability. Like other organic apparel brands, our products are free from harmful chemicals and synthetic additives. (Our detailed product descriptions and care instructions ensure safe use of our garments.)
Availability: Some products may be available exclusively through this website. Such items might have limited quantities and may be subject to the terms of our Returns & Exchange Policy.
Color and Display: We attempt to display product colors and images as accurately as possible. However, actual colors may vary based on your device screen, lighting, and other factors. We cannot guarantee that your monitor’s display of any color will exactly match the product.
Sales Limits: We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products we offer. If you attempt to purchase more than the allowable quantity, we may cancel the excess quantity or the entire order.
Product Discontinuation: We may change or discontinue any product at any time without notice. We reserve the right to modify or update product descriptions and pricing at any time without notice. All offers for any product are void where prohibited by law.
No Warranty: We do not warrant that the quality or performance of any products or services will meet your expectations. We also cannot guarantee that any errors or defects in any product will be corrected.
Section 6 - Accuracy of Billing and Account Information
Order Acceptance: We may, in our sole discretion, refuse or cancel any order, even if your order has been confirmed and payment has been processed. Reasons for order cancellation may include errors in product availability, pricing, or suspected fraudulent or illegal activity. In such cases, we will attempt to notify you using the contact information provided.
Quantity Limits: We reserve the right to limit or cancel orders for any person, household, or account. If we change or cancel an order, we will attempt to notify you via email or phone. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Account Information: You agree to provide current, complete, and accurate purchase and account information for all purchases. This includes your name, address, email address, and payment details. You agree to promptly update your information (such as credit card numbers and expiration dates) so that we can complete your transactions and contact you if necessary.
Section 7 - Optional Tools
Third-Party Tools: We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.
No Liability for Tools: We shall have no liability arising from or related to your use of any optional third-party tools. You acknowledge that using such tools is at your own risk.
Terms of Third Parties: Any use of third-party tools offered through the site is entirely at your own risk. You should review and approve the terms on which they are provided by the relevant third-party provider(s).
Future Services: In the future we may introduce new services or features (new tools, resources, etc.). These new features and services will also be subject to these Terms of Service.
Section 8 - Third-Party Links
Third-Party Content: Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
No Endorsement or Responsibility: We are not responsible for the content, accuracy, or practices of any third-party websites. Velvetyko makes no representations or warranties about any third-party materials, products, or services. Your interactions with those sites are at your own risk.
Transactions and Liability: We are not liable for any harm or damages related to the purchase of goods, services, resources, or any other transactions made in connection with any third-party website. We strongly advise you to review the third party’s terms and policies before engaging in any transaction with them. Any complaints or issues regarding third-party products should be directed to the third party, not Velvetyko.
Section 9 - User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Section 10 - Personal Information
Privacy Policy: Your submission of personal information through the store website is governed by our Privacy Policy.
Section 11 - Errors, Inaccuracies and Omissions
Corrections: Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions (for example, in product descriptions, pricing, promotions, shipping charges, or availability). We reserve the right to correct any errors and to change or update information without prior notice.
Order Cancellations: If an inaccuracy is discovered after you have placed an order (for instance, a product is priced incorrectly), we reserve the right to cancel or refuse the order. If this occurs, we will notify you and issue a refund if necessary.
No Obligation to Update: Except as required by law, we have no obligation to update, amend or clarify information on the site, even if that information changes. Any date mentioned on the site should not be taken as a guarantee that all information has been revised or updated.
Section 12 - Prohibited Uses
In addition to the other prohibitions as set forth in these Terms, you are expressly prohibited from using the site or its content for any of the following:
Unlawful Purpose: For any unlawful purpose, or to solicit others to perform or participate in unlawful acts.
Law Violations: To violate any international, federal, provincial, state or local regulations, rules, laws, or ordinances.
Intellectual Property Infringement: To infringe or violate our intellectual property rights or those of others (for example, copying content or trademarks without authorization).
Harassment or Hate: To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person or group on any unlawful basis (such as race, religion, gender, sexual orientation, age, etc.).
Misleading Information: To submit false, misleading, or fraudulent information.
Malicious Code: To upload or transmit viruses, malware, or any other malicious code that could damage the Site, our systems, or any user’s systems.
Data Harvesting: To collect or track the personal information of others without consent.
Spam/Phishing: To spam, phish, pharm, pretext, spider, crawl, or scrape the site or its content.
Obscene Content: To use the site for any obscene or immoral purpose.
Security Interference: To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 13 - Disclaimer of Warranties; Limitation of Liability
Service “As Is”: We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. You also agree that the results obtained from using the Service (or buying products) will be correct or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
Use at Your Own Risk: You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided “as is” and “as available,” without any warranties of any kind, either express or implied (except as expressly stated by us). We specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.
Limitation of Liability: To the fullest extent permitted by law, Velvetyko, our officers, directors, employees, agents, affiliates, suppliers or licensors will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Service or any products procured through the Service. This includes, without limitation, damages for loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, even if Velvetyko has been advised of the possibility of such damages. Your sole remedy is to discontinue using the Service.
State Law Limitations: Because some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, our liability in such jurisdictions will be limited to the greatest extent permitted by law.
Section 14 - Indemnification
Your Indemnity: You agree to indemnify, defend, and hold harmless Velvetyko and our parent company, subsidiaries, affiliates, officers, directors, agents, partners, and employees from any claim or demand (including reasonable attorneys’ fees) made by any third party due to or arising out of your breach of these Terms of Service or any documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Section 15 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16 - Termination
Survival: The obligations and liabilities of the parties incurred prior to termination shall survive the termination of these Terms.
Termination by You: These Terms remain effective until terminated. You may terminate these Terms at any time by notifying us (for example, by contacting our support) or by ceasing to use the Service.
Termination by Us: If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Section 17 - Entire Agreement
No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
Complete Agreement: These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Ambiguities: Any ambiguity in the interpretation of these Terms will not be construed against the drafting party.
Section 18 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
Section 19 - Changes to Terms of Service
Reviewing the Terms: You can review the most current version of the Terms of Service on this page.
Updates: We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates on our website.
Your Responsibility: It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes to these Terms constitutes acceptance of those changes.
Section 20 - Contact Information
If you have any questions about these Terms of Service or our policies, please contact us at contact@velvetyko.in. We will do our best to address your inquiries.